Our Promise to You
Anyone working with LMC Business can expect to receive the following standards of service:
- Employer training enquiries will be dealt with initially through LMC Business.
- A member of the LMC Business Team will provide an initial response within 1 working day.
- LMC Business will allocate you an account manager as your personal contact
- Employer details will be recorded accurately at initial contact and updated as appropriate.
- LMC Business will provide your organisation with a FREE training needs analysis, whether you go on to work with us or not.
- LMC Business will prepare your business with a FREE training solution plan, offering you the right training at the right price, and help you access any FREE training which is available
- The LMC Business Team will provide you with an accurate and appropriate solution to your enquiry within a maximum of 8 working days.
- Our experienced and motivated team of tutors and assessors will train your staff at college or in the workplace, wherever suits you best
- LMC Business will help you to recruit the right staff at our Job Night matching event and by our Vacancy Matching Service
- LMC Business invite you to networking events where you can learn about industry best practice
- LMC Business will help you to measure the impact training and development has on your business
- The LMC Business Administration Team will provide a contract for any training undertaken, including dates, delivery method, cancellation and payment terms.
- If LMC Business is unable to meet the Employers’ needs we will suggest an alternative named provider and contact person or will refer to local brokerage services.
- Employers’ complaints will be dealt with by the LMC Business Manager who will respond initially within 24 hours.