Skills Development Academy
This program is designed to help you further your knowledge, skills and behaviours alongside those that you’ll cover in your apprenticeship. Here’s what you can expect:
Core skills: Communication, teamwork and digital skills.
Personal development: Understanding your own behaviour and conflict management
Employability skills: Time management, customer service, and Microsoft 365 skills.
Remember, this course is designed to support your success within your apprenticeship, and employment. It’s a great opportunity to gain employability skills and explore new paths!
Check out the Skills Development Academy sessions that are available to book onto below.
Induction (September)
Delivered by: Amy Huntington
Time: 10am - 12pm
Dates: 17 September, 24 September
Online: 17, 24 September 2024, 1pm - 3pm
Navigating the first steps of your Apprenticeship and college journey:
Explore: Smart Assessor and Office 365 which will help you with your apprenticeship.
Understand: how you’ll work with your advisor/tutor and your employer to navigate & achieve your apprenticeship.
Visualise: Understand how you’ll work to achieve your apprenticeship.
Set goals: work out your first month’s goals.
Get ready to be fully clued up about your apprenticeship!
Contact: sda@lmc.ac.uk
Communication
Delivered by: Daniel Waterhouse
Time: 1pm - 4pm
Dates: 24 September
Unlock the secrets of effective communication, you’ll learn how to:
Navigate Body Language: Decode nonverbal cues for impactful interactions.
Assert Yourself: Handle workplace challenges confidently.
Engage Audiences: Craft compelling messages that resonate.
Get ready to boost your communication skills and thrive in any professional setting
Contact: sda@lmc.ac.uk
Teamwork
Delivered by: Daniel Waterhouse
Time: 1pm - 4pm
Dates: 1 October
Unlock the power of collaboration, you’ll discover how to:
Build Synergy: Leverage diverse strengths for collective success.
Navigate Group Dynamics: Understand roles, communication, and conflict resolution.
Achieve Common Goals: Foster a team spirit that propels projects forward.
Get ready to be a team player extraordinaire!
Contact: sda@lmc.ac.uk
Customer Service
Delivered by: Amy Huntington
Time: 1pm - 4pm
Dates: 8 October
Unlock the art of exceptional customer interactions, you’ll discover how to:
Build Rapport: Use effective questioning skills to understand customer needs and expectations.
Adapt Communication: Tailor your approach for face-to-face, telephone, email, and social media interactions.
Deliver Quality Service: Learn the secrets of service standards, brand alignment, and regulatory compliance.
Get ready to dazzle customers and elevate your organization’s reputation!
Contact: sda@lmc.ac.uk
Induction (October)
Delivered by: Amy Huntington and Daniel Waterhouse
Time: 10am - 12pm
Dates: 8, 15, 29 October 2024
Online: 15, 29 October 2024 1pm-3pm
Navigating the first steps of your Apprenticeship and college journey:
Explore: Smart Assessor and Office 365 which will help you with your apprenticeship.
Understand: how you’ll work with your advisor/tutor and your employer to navigate & achieve your apprenticeship.
Visualise: Understand how you’ll work to achieve your apprenticeship.
Set goals: work out your first month’s goals.
Get ready to be fully clued up about your apprenticeship!
Contact: sda@lmc.ac.uk
Digital Skills: Ai
Delivered by: Ian Jones
Time: 1pm - 4pm
Dates: 29 October 2024
Using Ai ethically to enhance teaching and learning and to support evidence development.
Get ready to bend Ai to your will!
Contact: sda@lmc.ac.uk
Personal Finance
Delivered by: Andrew Hall
Time: 1pm - 4pm
Dates: 5 November 2024
Unlock the secrets to financial success, you’ll discover how to:
Budget Like a Pro: Learn the art of managing income, expenses, and savings.
Invest Wisely: Explore stocks, bonds, and mutual funds—the building blocks of wealth.
Credit Smarts: Understand credit cards, credit scores, and responsible borrowing.
Get ready to take charge of your financial future!
Remember, financial literacy isn’t just about numbers—it’s about empowerment!
Contact: sda@lmc.ac.uk
Conflict Management
Delivered by: Andrew Hall
Time: 1pm - 4pm
Dates: 12 November 2024
Navigate the art of conflict like a pro, you’ll learn how to:
Identify Conflict Types: Recognize common causes and signs of workplace conflicts.
Legal Insights: Understand how the law relates to conflict management.
Risk Assessment: Conduct conflict risk assessments to prevent escalations.
Effective Strategies: Explore methods for handling confrontations and ongoing conflicts, including alternative dispute resolution.
Get ready to defuse tension and foster harmony!
Contact: sda@lmc.ac.uk
Induction (November)
Delivered by: Amy Huntington
Time: 10am - 12pm
Dates: 19 November 2024
Navigating the first steps of your Apprenticeship and college journey:
Explore: Smart Assessor and Office 365 which will help you with your apprenticeship.
Understand: how you’ll work with your advisor/tutor and your employer to navigate & achieve your apprenticeship.
Visualise: Understand how you’ll work to achieve your apprenticeship.
Set goals: work out your first month’s goals.
Get ready to be fully clued up about your apprenticeship!
Contact: sda@lmc.ac.uk
Time Management
Delivered by: Daniel Waterhouse
Time: 1pm - 4pm
Dates: 26 November 2024
Unlock the secrets to efficient time use, you’ll discover how to:
Visualise Your Schedule: Understand where your time goes and identify priorities.
Prioritize with Purpose: Allocate time intentionally to what truly matters.
Beat Procrastination: Learn strategies to stay focused and productive.
Get ready to make every minute count!
Remember, time management isn’t about adding hours—it’s about optimizing moments!
Contact: sda@lmc.ac.uk
Understanding Your Own Behaviour
Delivered by: Daniel Waterhouse
Time: 1pm - 4pm
Dates: 3 December 2024
Explore why we do what we do, you’ll develop:
An understanding of how we’re all wired: why do we do what we do?
Wrestle the chimp: how do we negotiate with the ourselves?
It’s not all doom and gloom: develop an understanding of how we can build systems to support us in stressful moments
Get ready to understand yourself and others better!
Contact: sda@lmc.ac.uk
Sustainability
Delivered by: Amy Huntington
Time: 1pm - 4pm
Dates: 10 December 2024
Discover the power of sustainability, you’ll explore:
Eco-Conscious Mindset: Understand the impact of our choices on the planet.
Circular Economy: Learn how to reduce waste and promote resource efficiency.
Climate Action: Unleash your role in combating climate change.
Get ready to be a sustainability champion!
Contact: sda@lmc.ac.uk
Excel (beginner)
Delivered by: Gill Newsome
Time: 9am - 3pm
Dates: 17 December 2024
Unlock the secret of Excel, you’ll discover how to:
Understand the terminology: spreadsheet, v-look up, sum, and so on.
Enter values: Enter data into the spreadsheet, and start to format.
Make it work for you: understand how to use the tools within Excel to perform basic functions.
Get ready to be the go to in the office about all things Excel!
Contact: sda@lmc.ac.uk
Ian Jones
Working in IT Management and Network Security for both industry and education has given me valuable knowledge within the IT sector. Over the past 20 years I have trained and mentored many IT Technicians and apprentices.
In a fast-moving sector it is important to adapt and embrace new technologies. AI is more than a sophisticated search engine and should be used to enhance teaching and learning in educational environments. This workshop aims to introduce you to AI and how to use it effectively and ethically in your work and studies.
Daniel Waterhouse
I have spent my career working in the Residential & Education childcare industry as a leader and within learning and development.
I have a keen interest in human behaviour and how this can be harnessed to support, challenge and manage individuals and teams to achieve.
I love a colorful and interactive PowerPoint presentation, and helping ignite lightbulbs above students heads!
Amy Huntington
Having started my career as a retail apprentice, moving onto study retail management, I have spent the past 10 years in the education sector. I thrive on delivering excellent customer service and my passion is to deliver training and development. I feel there is no greater sense of achievement than seeing others develop and prosper in their career.
As well as working as part of the apprenticeship team here at LMC, I also Lecture on the full time Business T-Level course.
GILLIAN NEWSHAM
I have been delivering a variety of Management and IT courses both in college and in-house for over 30 years, which gives a more flexible approach to access to training.
Having also developed my own business, I have been able to work with both small and large companies giving management support and developing their IT skills. This enables me to better tailor courses to the needs of the learners and give ‘real life’ scenarios when delivering both Management and IT courses.
I am a Microsoft Master, which gives me the opportunity to share with Microsoft my thoughts on the packages and their development for the future. I deliver Excel to Advanced Level and enjoy seeing the revelation on learners faces when they realise that Excel isn’t a mystery after all!
Andy Hall
I have spent the majority of my career in education and learning and development, focusing on business psychology, leadership development and experiential learning.
I have worked at all levels with some national and international companies but more recently have been focusing on smaller businesses within Lancashire, working with apprentices and T Level students.
I aim to make my sessions informative, engaging and interactive to maximise the benefit to learners.
Contact Us
Get in touch to suggest a new skills session or to find out more information by contacting sda@lmc.ac.uk
