Are you currently in Year 11? Apply today to start your course this September!

Courses at LMC

Courses at LMC

Full Time, Part Time, Apprenticeship or Higher Education

Browse our course list to find the course that's right for you - your future starts here!

Improvement Technician Apprenticeship Level 3

egg-timerDay & Block Release & Employer Premises
arrowLevel 3
calendar2 Years
pinLancaster & Morecambe College
Start date: Roll on

This Apprenticeship is for learners who want to develop their knowledge in management philosophy, focusing on Lean and Six Sigma methodologies.
Lean Manufacturing is aimed at generating the maximum amount of value for the customer with the least amount of waste.

Typically, Improvement Technicians work as a member of an operational team to resolve problems - preventing re-occurrence, engaging others in issues affecting them and to support the improvement of performance. Typical activities include:

• Engaging team members in the identification of improvement opportunities and relevant countermeasures and controls
• Initiating and facilitating improvement activities through to confirmed resolution
• Providing local expertise in business improvement methods and basic tools to team

Course Overview

At the start of your Apprenticeship you will be assigned your own Work Place Co-Ordinator who will be there for you throughout your Apprenticeship to answer any questions you may have. They will also visit you onsite along with your College tutor to make sure your Apprenticeship journey is a comfortable one.

As an apprentice you will be expected to complete one three-hour session per month in a classroom environment and this will be supported with 1-1 tutorials within your workplace. For classroom-based sessions, you will be based in The Employer Hub on the College campus.

During your time as an apprentice you will study a variety of modules, these may include:

  • Compliance: Legislative and customer compliance requirements including environment and health and safety

  • Team Formation & Leadership: Improvement team roles and responsibilities in a change environment

  • Self-Development: Different sources for knowledge development

  • Project Management: Project charter, Gantt chart, reporting documentation, Red Amber Green (RAG) status, communication (verbal and non-verbal channels) and implementation plans

  • Change Management: Roles of the manager and leader within change. Influencing, reinforcement and coaching principles

  • Principles & Methods: Six Sigma principles per ISO13053 (International Organisation for Standardisation), interim containment actions, Lean principles

  • Project Selection & Scope: Selection matrix, scoping tree

  • Problem Definition: Exploratory data analysis, data collection planning, problem and goal statements

  • Process Mapping & Analysis: Supplier Input Process Output Customer (SIPOC), process mapping, value and waste analysis, performance metrics - discrete data

  • Data Acquisition for Analysis: Data stratification, sampling theory, data types, variation types and sources, data collection tools, operational definition and principles of measurement error

  • Basic Statistics & Measures: Control charts - discrete data

  • Process Capability & Performance: Capability analysis - continuous data

  • Root Cause Analysis: Histograms

  • Experimentation: Active analysis versus one factor at a time, Plan Do Check Act

  • Identification & Prioritisation: Brainstorming, selection criteria

  • Sustainability & Control: Process

Nearing the end of your Apprenticeship you will undergo End Point Assessment (EPA) which will determine your final course grade. You will undergo three assessment methods to during the EPA period, which together will lead to you receiving a fail, pass, merit or distinction in your Apprenticeship. Your three methods of assessment will be:

  • Multiple Choice Examination (10% weighting)

  • Project Report Presentation & Questioning (60% weighting)

  • Professional Discussion, Underpinned by Log Knowledge (30% weighting)

For more detail on the Apprenticeship standard for this qualification visit the Institute of Apprenticeships and Technical Education.

Progression Routes

On successful completion of your Level 3 Apprenticeship, you may progress onto a related role such as:

  • Business Improvement Co-ordinator

  • Continuous Improvement Executive

  • Process Technician

  • Operational Excellence/Lean Engineer

  • Environmental Compliance Technician

  • Environmental Health & Safety Inspector

Alternatively, you may choose to complete further study, moving on to a higher qualification such as Level 4 Quality Practitioner and Level 5 Improvement Specialist.

Entry Requirements

Individual employers will set their own entry requirements.

Either before or during the Apprenticeship, apprentices will be required to achieve Level 2 qualifications in English and maths prior to taking the EPA.

How to Apply

If you would like to enquire for this Apprenticeship, please click 'Enquire' in the top right, follow the steps, and our Apprenticeship Team will be in touch with you. Alternatively, you can explore our current vacancies on the 'Apprenticeship Vacancies' page and apply now.

If you are already employed then please contact our Apprenticeship Team on 01524 521483.

Course code: A36285-A1A