Information, Advice or Guidance NCFE Level 2 Certificate - Distance Learning (B34355-C2A)
This nationally recognised qualification is ideal for anyone currently working in or looking to gain employment in information, advice or guidance roles such as a Customer Service Advisor, Support Worker or Peer Mentor.
What does the course involve?
This course is split into five manageable units. These are:
• Information, Advice or Guidance in Practice
• Developing interaction skills for information, advice or guidance
• Signposting and referral in information, advice or guidance
• Information, advice or guidance in context
• Skills for advice providers
Course Information Sheet