School: Thorncliffe School (now Furness Academy)
What are you doing now?
After finishing my cabin crew course at Lancaster & Morecambe College I was successful in my interview with jet2.com and started my training with them in April 2011. I was then based in Edinburgh and I was lucky enough to receive a permanent contract my first year, and in my third year I was promoted to Cabin Manager.
In May 2017 I was successful in my interview with jet2 to become a Cabin Crew Trainer. This role involves training crew onboard that are going up a rank such as crew being promoted to Cabin Managers. Training onboard the aircraft involves ensuring they work to the high jet2 safety standards as well as being able to efficiently solve any problems that may arise during a flight with the aircraft/crew or passengers and also ensure they deliver excellent customer service. I also train new starts in the classroom, as well as refresher courses all crew must do every year. This includes ensuring all crew understand and can demonstrate safety procedures through exams, mock drills and practical training. I am a specialised First Aid trainer for Edinburgh so I also deliver first aid courses ensuring crew can diagnose and treat any illness onboard with the resources we have available. This can be anything from a nose bleed to CPR.
What were the best bits about your course?
The teachers! After initially starting college on the Travel & Tourism course some of the students including myself had expressed an interest in becoming cabin crew, the teachers then announced that they would be introducing an introduction to cabin crew course that we could enroll on in our second year!
I was taught great interview skills that definitely helped me during the interview process for jet2. I was prepared for not only the types of one to one questions that were asked but also for the math’s and English exams airlines ask you to do and also what the interviewers were looking for during group exercises.
The initial 5 week training course you have with an airline is quite intense; you have numerous exams every day and have to take a lot in very quickly. Learning ‘airline jargon’ at college definitely helped with my initial course because I knew what the trainers were talking about and could pick things up quicker! Also because I had learnt a lot at college about various procedures nothing was brand new to me, I had a good idea what each subject being taught was about, giving me a great head start and making the 5 weeks training a little less daunting!
Why did you choose your course?
I initially enrolled on the Travel and Tourism course with the idea of wanting to be an over sea’s holiday rep. After learning more about the industry and being introduced to the ‘life of cabin crew’ from my teacher Amanda Relihan who had formally worked for an airline, I was instantly excited about the thought of being crew and wanted to learn as much as I could until I turned 18 and could apply for a job.
Why did you choose Lancaster & Morecambe College?
Being from Barrow–in–Furness, Lancaster & Morecambe College was an exciting opportunity to go to a different town and meet new people and feel more independent. The college was also offering the Travel & Tourism course and after attending an open day and meeting the other students and teachers, everyone was so friendly and welcoming it was decided that this would be where I would study.
What would you say to someone who was thinking about doing the course?
Go for it! The Travel and Tourism course can take you in many different directions, but completing the Cabin Crew course at college before you begin your training for an airline helps massively, you will feel confident and well equipped to complete the 5 week course and pass all exams with flying colours!
Anything else you would like to tell us?
I started college with an interest in travel and meeting new people and it’s taken me in an amazing direction. I have now lived in Edinburgh for 6 years and even though moving to the city at 18 was hard at first it’s the best thing I ever did. I have met the most amazing friends and have lots of brilliant memories.
If you are interested in becoming cabin crew airlines tend to start recruiting between September and December, if you visit an airlines website they will have links to their recruitment pages. Jet2 is a great airline to work for and we have bases all around the UK. Our recruitment page can be found at jet2careers.com/cabin-crew
Take a look at Travel & Tourism