CMI Leadership & Management Level 3 - Unit 309
- MOA
- Part Time
- Level
- Level 3
- Type
- Adult PT, Adult SC
- Duration
- 3 Weeks
- Location
- Lancaster & Morecambe College
- Start date: 03/09/2025
- MOA
- Part Time
- Level
- Level 3
- Type
- Adult PT, Adult SC
- Duration
- 3 Weeks
- Location
- Lancaster & Morecambe College
- Start date: 12/11/2025
- MOA
- Part Time
- Level
- Level 3
- Type
- Adult PT, Adult SC
- Duration
- 3 Weeks
- Location
- Lancaster & Morecambe College
- Start date: 28/01/2026
Unit 309 Responding to Conflict in the Workplace (2 sessions)
We are excited to offer a number of Level 3 CMI Leadership & Management units which are funded through the UKSPF project. The CMI range of qualifications are aimed at practising or aspiring managers who supervise or manage a team to achieve clearly defined outcomes. They will set and monitor goals and objectives by providing instructions, direction and guidance. Day to day operational and project activities are a key part of their role.
- Course Overview
Conflict and disagreements in the workplace have a detrimental effect on team dynamics, productivity and motivation. The ability to respond effectively to conflict is a fundamental skill for all managers. This unit aims to support managers to understand the types and causes of conflict and how to identify strategies to respond to conflict situations in a timely and professional manner.
Who is the qualification aimed at?
The qualifications have been designed for practising or aspiring managers in roles such as:
Team Leader
Supervisor
Project Officer
Shift Manager
Foreperson
What does the qualification involve?
We are offering up to 3 units of CMI fully funded through the project to delegates who have not previously completed units of CMI Level 3. Each unit will require the learner to complete a written assignment/workbook. .
- How to Apply
If you would like to apply for this course, please click 'Apply' in the top right, follow the steps, and our Admissions Team will be in touch with you.
For more information, advice and guidance please phone Student & Learning Services on 01524 521385 or 0800 306306 or email advice@lmc.ac.uk
Course code: B36785
