Are you currently in Year 11? Apply today to start your course this September!

Hospitality & Catering Courses at Lancaster & Morecambe College

Hospitality Team Member Apprenticeship Level 2

egg-timerEmployer Premises
arrowLevel 2
calendar18 Months
pinEmployer Premises
Start date: Roll on

An Apprenticeship is a perfect choice if you want to continue your studies and develop your skills, knowledge and behaviours in a specific industry, while also earning a salary in full-time employment; kickstarting your long-term career path.

A Hospitality Team Member can work in a range of establishments, for example bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. The role is very varied and although Hospitality Team Members tend to specialise in an area, they have to be adaptable and ready to support team members across the business, for example during busy periods. Specialist areas in hospitality include food and beverage service and food production.

The Hospitality Team Member Apprenticeship has a typical duration of 12-18 months where 80% of this will be focusing on your job role and 20% completing off the job training. You will be focussing on the skills, knowledge and behaviours of the Hospitality Team Member Standards, whilst working independently and as part of a team in an organisation.

Course Overview

Apprentices have the opportunity to attend the College’s Skills Academy sessions which address a range of topics such as: Communication Skills, Influencing & Negotiating, Networking and Resilience. Students will also be able to take part in taught group sessions and guest speaker talks.

Your Apprenticeship skills, knowledge and behaviours will be split into 5 key focus areas:

  • Customer

  • Business

  • People

  • First Line Supervision/Team Leading

  • Food & Beverage Service OR Food Production

As an apprentice you will be continuously assessed in your workplace throughout your Apprenticeship by your advisor, face to face and remotely. Apprentices will take part in a mix of blended learning with a focus on developing the students’ confidence in communicating via online platforms.

End-point assessment (EPA) is the final stage that an apprentice goes through to complete their Apprenticeship. The apprentice must demonstrate their learning to an independent end-point assessor and the grades available are distinction, pass or fail. There are four assessment events for this standard and the professional discussion must be the last one completed:

On-demand test

A 90-minute, on-demand, multiple-choice test, comprised of scenario-based questions.

Practical observation

A three-hour observation of the apprentice in their working environment. It will involve the apprentice covering a range of tasks. This test can be split to cover preparation and service.

Business project

This section will comprise a project looking at an idea/opportunity to make improvements to the business. It will require a research phase and will be presented to the employer and an independent assessor.

Professional discussion

A 40-minute structured meeting. The discussion will focus on the skills and knowledge gained on programme.

For more detail on the Apprenticeship standard for this qualification visit the Institute of Apprenticeships and Technical Education.

Progression Routes

Upon completion of this Apprenticeship apprentices may choose to progress onto the Hospitality Supervisor Level 3 Apprenticeship or may choose to move on to further full time work within the industry.

There are a variety of exciting roles within the hospitality industry such as:

  • Barista

  • Bar Tender

  • Waiter

  • Sommelier

  • Kitchen Assistant

  • Mixologist

You can discover all the opportunities available to you by exploring the full list of careers in the industry.

Entry Requirements

To study this Apprenticeship students must:

  • Show enthusiasm for the subject area

  • Have evidence of good skills in practical subjects

  • Enjoy working with other people

  • Show a commitment to study

  • Be able to work independently

  • Have good interpersonal skills

You must have 4 GCSEs at grade D/3 or higher including Maths or English OR a Level 1 related qualification PLUS grade D/3 or higher in Maths or English.

How to Apply

If you would like to enquire for this Apprenticeship, please click 'Enquire' in the top right, follow the steps, and our Apprenticeship Team will be in touch with you. Alternatively, you can explore our current vacancies on the 'Apprenticeship Vacancies' page and apply now.

If you are already employed then please contact our Apprenticeship Team on 01524 521483.

Course code: A33956-A1A