Introduction To The Role Of The Taxi And Private Hire Driver
- MOA
- Part Time
- Level
- Level X
- Type
- Adult PT, Adult SC
- Duration
- 2 Days
- Location
- Lancaster & Morecambe College
- Start date: 24/09/2025, 9 30am to 5 pm (Wed and Thu)
- MOA
- Part Time
- Level
- Level X
- Type
- Adult PT, Adult SC
- Duration
- 2 Days
- Location
- Lancaster & Morecambe College
- Start date: 29/10/2025, 9 30am to 5 pm (Wed and Thu)
- MOA
- Part Time
- Level
- Level X
- Type
- Adult PT, Adult SC
- Duration
- 2 Days
- Location
- Lancaster & Morecambe College
- Start date: 26/11/2025, 9 30am to 5 pm (Wed and Thu)
The course is designed to support and enhance the knowledge of existing or prospective drivers who wish to develop or start a career in transporting passengers. Candidates will be introduced to the importance of delivering good customer service and the importance of good communications and positive working relationships.
This course is run in conjunction with Lancaster City Council and is specifically aimed at taxi drivers wanting to learn more about driver safety and to improve their customer service skills.
For further information visit: https://www.lancaster.gov.uk/sites/business/licences-and-permissions/taxi-and-private-hire/becoming-a-taxi-driver
- Course Overview
The course requires the delegate to complete 6 units:
Unit 1 – Health & Safety
Unit 2 – Road Safety When Driving Passengers
Unit 3 – Professional Customer Service
Unit 4 – Regulatory Framework
Unit 5 – Services for passengers that require assistance
Unit 6 – CSE & Safeguarding
Each unit comes with a multiple choice exam to test your knowledge. All units
must be completed and passed to complete the course
- Progression Routes
LMC offers a wide range of courses, perfect for up skilling the workforce on day courses or more in-depth professional training packages. You may be interested in:
Lean Organisation Management Techniques – Level 2
Principles of Business Administration – Level 2
Principles of Customer Service – Level 2
Principles of Team Leading - Level 2
- Entry Requirements
There are no formal entry requirements nor any formal assessments for this course and delegates will receive a College certificate upon completion.
- Course Fees
This course costs £26.00, including exam fees.
You may be eligible for free study if you are 23 or under and this is your first full Level 2 or 3 course. Alternatively, if you are unemployed, receiving an eligible benefit, and taking the course to help you find employment.
You may also be entitled to additional financial support including course materials, uniforms, and childcare expenses depending upon your individual circumstances. Read more about Financial Support for adults.
- How to Apply
If you would like to apply for this course, please click 'Apply' in the top right, follow the steps, and our Admissions Team will be in touch with you.
For more information, advice and guidance please phone Employer Engagement on 01524 521483 or 0800 306306 or email advice@lmc.ac.uk
Course code: B64116
