An IT Solutions Technician applies a professional framework to design, develop, test, and implement IT solutions and to provide ongoing support both directly to end users and for the underlying IT services. Tasks undertaken vary depending on what needs to be achieved by the team at any particular time. Some tasks may be very technical, others may be more analytical, business or user focused. This course aims to provide the apprentice with the knowledge and skills to be an IT Software Solutions Technician, whilst the workplace/employer will provide the hands-on experience.
To study this Apprenticeship you must:
Show enthusiasm for the subject area
Be able to work independently
Show a commitment to study
Good interpersonal skills
You must also have 5 GCSEs at grade C/4 or higher including Maths and English OR a related Level 2 qualification PLUS grade C/4 or higher in BOTH Maths and English.
On this Apprenticeship the apprentice will carry out regular learning and continuous assessment which covers the full range of knowledge, skills and behaviours required within the digital environment. This is managed by the employer and the advisor. The learning will be built around competencies and skills as set out in the standard.
Nearing the end of your Apprenticeship you will go through End Point Assessment (EPA) as a means of confirming you are able to complete the duties of an IT Software Solutions Technician at a Level 3 Standard.
This Apprenticeship has an EPA which is based on two distinct assessment methods:
The Knowledge Test – this is comprised of four units based on multiple-choice questions –assessing underpinning knowledge and understanding.
The Project and Interview – this is comprised of the apprentice completing a business-related project away from the day-to-day workplace and a structured interview with an independent assessor. The interview will assess the knowledge, skills and behaviours demonstrated in the Case Study Presentation as well as drawing on those demonstrated in their portfolio.
For more detail on the Apprenticeship standard for this qualification visit the Institute of Apprenticeships and Technical Education
This Apprenticeship is recognised for entry on to the Register of IT Technicians and those completing their Apprenticeships are eligible to apply for registration. Completion of this Apprenticeship would also allow access to Associate membership of BCS (Chartered Institute of IT).
There are many exciting roles to progress onto within Digital Technology, including:
IT Operations Technician
Digital Applications Specialist
Digital Systems Operator
You can discover all the opportunities available to you by exploring the full list of careers in the industry
If you would like to enquire for this Apprenticeship, please click 'Enquire' in the top right, follow the steps, and our Apprenticeship Team will be in touch with you. Alternatively, you can explore our current vacancies on the 'Apprenticeship Vacancies' page and apply now.
If you are already employed then please contact our Apprenticeship Team on 01524 521483.
Course code: A36049-A1A
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