Courtney Lambert
Hairdressing Professional Apprenticeship Level 2
2 Years
Style Director and Salon Manager
The tutors at Lancaster & Morecambe College taught me a lot of key skills including customer service, colour and product knowledge and hairdressing theory that I would need in the future. Ann was a great tutor and mentor, and she definitely helped me with my confidence during my time at College.
Courtney knew from an early age that she had a passion for hairdressing. She has family members who had previously studied Hairdressing at Lancaster & Morecambe College and are now very successful within the hairdressing industry. Courtney decided choosing LMC to study a Hairdressing Level 2 Apprenticeship was the right choice for her.
After leaving LMC Courtney gained a a full time position at Prestige Salon in Lancaster. She is now a Style Director, whose responsibilities are to ensure that clients receive a full consultation, and that she is always advising her clients on the right styles for them. It's important that Courtney makes sure they both her and the clients have the same idea of the outcome and desired hair cut or colour inorder to achieve the best results. She also enjoys using the skills she learnt while doing practical work in The Salon at LMC to give 5 star service, always conscience of maintaining a comfortable and friendly environment for everyone that walks through the door of the salon.
My favourite part of the course was getting stuck in with the practical side, being able to colour, highlight and style client’s hair in The Salon. I also loved dealing with real clients, being able to get the experience and share knowledge from my College Tutors and peers.
As well as being a Style Director, Courtney is also the Salon Manager. Managing the salon involves many different challenges including; dealing with customers, the overall running of the business, training Apprentices and handling any issues or enquiries. Courtney is fully confident in being able to use the training she gained from her Apprenticeship in the different areas of her daily role.
Courtney expressed she has a lot to be proud of since completing her course at Lancaster & Morecambe College, including building up a large clientele, having a full column every week, also added to her qualifications and completing further education courses.
I’m very proud of how far I have come, after starting college 7 years ago
We asked Courtney what advise she would pass on to a potential student wanting to do the Hairdressing Apprenticeship, she said:
The tutors at Lancaster & Morecambe College taught me a lot of key skills including customer service, colour and product knowledge and hairdressing theory that I would need in the future. Ann was a great tutor and mentor, and she definitely helped me with my confidence during my time at College.
YOUR TUTOR(S)
Industry specific apprenticeships are a great way to learn new skills and knowledge, achieve a recognised qualification and earn a wage. Customer service is the corner stone of every successful business, and courses at LMC will help you identify, improve and introduce these skills successfully.
In my role as a course tutor I’m responsible for ensuring that my students develop in many areas, and not just Hairdressing. I like to encourage my students to improve their well-being as well as support them with their personal development and learning journey, to gain the knowledge to be successful within their course to achieve the qualifications they need to progress in the industry.
My favourite aspect of my role is seeing learners who struggle to believe in themselves when they first begin their journey at LMC, but eventually realise that they are very capable. It is a lightbulb moment when they realise they can be or do anything they want to. Learners walk through our gates unsure of themselves and sometimes struggle to believe in their abilities, but by the end of their journey they walk out of LMC confident and ready to take on the world.
My favourite part of this role is working with such an amazing team here at Lancaster & Morecambe College, and also being able to pass on my industry knowledge to all my students and support them in their journey to becoming a Beauty Therapist.
If you want the opportunity to use and develop practical skills, learn about an accessible vocational area, have fun, work hard and deal with the public then this is the course for you. LMC is a great community asset and I think the local district are lucky to have such a modern, flexible and engaging place of education.
My favourite part of working at Lancaster & Morecambe college is watching students progress and supporting them with their learning. I also love knowing they are learning within a hairdressing environment and being able to see them develop their skills and knowledge in hairdressing.
ALUMNI
Thea Jones
Courtney Lambert
Emma Jones
Izzy Salem
Neve Stokes
Lauren Quayle
