Principles of Customer Service

MOA
egg-timerDistance Learning
Level
arrowLevel 2
Type
hatAdult PT
Duration
calendar16 Weeks
Location
pinDistance Learning
Start date: Roll on
MOA
egg-timerDistance Learning
Level
arrowLevel 2
Type
hatAdult PT
Duration
calendar16 Weeks
Location
pinDistance Learning
Start date: Roll on

This NCFE certificate in Customer Service covers key areas for delivering efficient customer service, such as communicating with customers and handling customer information.

Who is this Course for?

This course is designed for adult learners studying part time as a hobby or to support a change in their career.

What qualification will I get?

On completition of this course you will recieve a national recognised qualification, a Level 2 Certificate in Principles of Customer Service.

What do I do Next?

For information, advice and guidance please contanct Student & Learning Services on 0800 306 306 or 01524 521385

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Download The Course Information Sheet

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