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Catherine Guest

Teaches:
Business Administrator & Customer Service Apprenticeships
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At LMC Since:
Since May 2008
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Industry specific apprenticeships are a great way to learn new skills and knowledge, achieve a recognised qualification and earn a wage. Customer service is the corner stone of every successful business, and courses at LMC will help you identify, improve and introduce these skills successfully.

Catherine Guest works in the Apprenticeship Team as a Customer Services/Business Administration Adviser at Lancaster & Morecambe College supporting the students to achieve in their Apprenticeships.

Catherine started working for LMC in May 2008 as an Advisor. Her main role is to deliver Apprenticeship standards in the Customer Service Practitioner Apprenticeships Levels 2Customer Service Specialist Apprenticeship Level 3 and Business Administrator Apprenticeship Level 3. She teaches the theory behind the different topics and helps to build the student's portfolio and project work. The part of her job that Catherine enjoys the most is supporting the students to reach and achieve their end point assessments successfully.

I had always delivered training in my previous roles so moving to LMC was the obvious choice to further progress my interest in the Business Administration area. I love working in the Apprenticeship team at LMC because I work with a fantastic group of people who are always on hand to support and advise, However the best part of my job is that I enjoy watching students grow in confidence through the training and development that I help them with,

When asked what she would say to someone who was thinking about studying the Business Administrator Apprenticeship, her reply was;

Go for it! Industry specific Apprenticeships are a great way to learn new skills and knowledge, achieve a recognised qualification and earn a wage. Customer Service is the corner stone of every successful business, and courses at LMC will help you identify, improve and introduce these skills successfully. All businesses have some level of administration and this Apprenticeship will help you hone those skills and contribute to the smooth running of an office environment.

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