I check your pet's overall condition. Does the skin and coat appear healthy? Is it Oily? Dry? Matted?

How do the nails look? Are they overgrown? How do the ears look? Clean? Dirty? Possible ear mites/infection (red / swollen)

The evaluation is a very important step in your pet's grooming. It tells me what types of products I will need to use and what I need to concentrate on. It also tells me what information I need to relay to you about your pet's overall exterior health. I am not a vet: I can only give my personal opinion based on my experience, on how I would handle a situation with my own pet. You should ALWAYS take up any health concern with your vet.


I will use the relevant shampoos and conditioners and shampoo two, three and sometimes even four times until your pet is clean!


I have high and low velocity dryers. I always show the dogs the dryer and turn it on away from them to get them used to the low noise so as not to startle them. I then start on the rear foot on low velocity to see how they handle it – and most of them love it! When I see they are comfortable I will or will not turn up the speed. This makes all the difference to the grooming time and why I only give a ‘good' idea of the finishing time.


These will be checked every visit and will be trimmed if needed. (You will be advised if the dog has objected and they have not been done)


All dogs need the build-up of wax removed. However, some breeds need more removal of hair from the ear canal to allow air to circulate. I will not attempt to remove extremely thick and dense hair from the canal, this type of hair can be very painful to remove and you may want to consult your vet about this type of hair removal.


A de-mat charge may be incurred for excessive matting. However, my main concern is for the comfort of your pet. "Humanity Before Vanity, Always”



Hard as I try to make the grooming sessions as stress free as possible, there are some procedures that are stressful to the elderly pet or one with underlying health issues. Sometimes procedures can expose a hidden medical problem or aggravate a current one during or after the groom. Because senior pets and pets with health problems have a greater chance of injury, these pets will be groomed for comfort and cleanliness with procedures that will not add to their stress. Humanity before vanity: Always in the best interest of your pet. The client grooming agreement will give ‘College Canines' permission to obtain immediate veterinary treatment to your pet should it become necessary. Your pet will be taken to the nearest available veterinarian. It is agreed that all medical expenses for veterinary care will be covered by the pet owner upon signing the client agreement.


Pets with matted coats need extra attention during their grooming session. Mats left in a pet's coat only grow tighter and can strangle the skin and possibly tear it open. ‘College Canines' does not wish to cause undue stress to your pet and will NOT continually de-mat your pet for you. Mats can be very difficult to remove and usually require the pet to receive a shaved type haircut. ‘College Canines' will de-mat once and then recommend either a hairstyle that suits your lifestyle or a grooming schedule to suit the hairstyle. When de-matting is necessary, removing a heavily matted coat includes the risk of nicks, cuts or abrasions due to warts, moles or skin folds trapped in the mats. Heavy matting can also trap moisture near the pet's skin allowing mould, fungus or bacteria to grow, causing skin irritations that existed prior to the grooming process. Torn skin from mats can also harbour maggots. After effects of mat removal can include itchiness, skin redness, self-inflicted irritations or abrasions and failure of the hair to re-grow. In some instances the hair is discoloured due the above mentioned problems. Shaved pets may also be prone to sunburn which would require the application of a sunscreen on a daily basis until the hair grows sufficiently enough to protect the skin. In some cases pets exhibit brief behavioural changes and become quite shy. This is very normal and nothing to worry about – he will be back to normal in a day or two.

PREVENTION IS THE KEY AGAINST MATTING. Following a diligent grooming schedule will remove the possibility of future occurrences.


If you suspect your pet has fleas or ticks, prompt action on your part is needed BEFORE your grooming appointment. Flea infestation can lead to tapeworm. Your vet will have products proven effective in treating tapeworms. ‘College Canines' does not use pesticides on your pets. If fleas or ticks are found on your pet you will be charged for the specific shampoo treatment type used.


Owners MUST inform ‘College Canines' if your pet(s) bite(s), has bitten and/or is aggressive to people or other pets as well as to specific grooming procedures. ‘College Canines' reserve the right to refuse /stop services at any time during the grooming process. The grooming fee will be applicable.


The first grooming session for a puppy or dog of any age requires plenty of patience and understanding. Grooming is a frightening thing for a pet that is unfamiliar with the process. That said the grooming session is usually more time consuming. Sometimes a first groom doesn't always turn out "exactly as you want it” I work more on familiarising your pet with the process of grooming than getting a haircut "just so”. Owners can help by massaging pet's paws as well as brushing and combing their coats. Frequent handling of their legs, feet and nails help them better accept nail clipping and trimming the hair around their feet. Puppies should have all vaccinations completed prior to their first groom.

To book, call 01524 521461 or e-mail This email address is being protected from spambots. You need JavaScript enabled to view it.