Leadership, Management & Business courses for Employers
The Employer Engagement Team support businesses to identify, design, develop and implement work-force education and training programmes linked to the strategic needs of your business. We have outlined below just some of the workshops we have on offer.
Have a look through our new Adult Course Guide at all the courses available to enquire about today.
Leadership, Management and Busines courses available
CMI Principles of Leadership & Management Level 3
Unit 309 Responding to Conflict in the Workplace (2 sessions)
Contact employerhub@lmc.ac.uk for dates
Conflict and disagreements in the workplace have a detrimental effect on team dynamics, productivity and motivation. The ability to respond effectively to conflict is a fundamental skill for all managers. This unit aims to support managers to understand the types and causes of conflict and how to identify strategies to respond to conflict situations in a timely and professional manner.
Unit 301 Principles of Management & Leadership (4 sessions)
Contact employerhub@lmc.ac.uk for dates
Being equipped with the knowledge, skills and behaviours to manage and lead effectively is essential if an individual and their organisation are to succeed. This unit has been designed for learners who want to develop or sharpen their professional edge and enhance personal effectiveness. The unit focuses on the ways organisations operate. The application of management and leadership approaches and how these can positively impact on own role, lead to improved performance, and support teams, colleagues and customers.
The aim of the unit CMI 301 is to introduce the foundations for managers, which will be developed throughout all the level 3 units.
Unit 302 Managing a Team to Achieve Results (3 Sessions)
Contact employerhub@lmc.ac.uk for dates
The ability to manage teams, which are able to communicate effectively and overcome barriers to achievement, is a critical skill for any manager. High performing cohesive teams are created in an environment where there is a collective understanding of values, goals and objectives. This unit has been developed to support managers in understanding the nature of teams in the workplace, and how these can be managed to achieve results.
For further information
For more information or to register interest, please contact
employerhub@lmc.ac.uk | 01524 521223
CMI Leadership & Management Training Level 5
Unit 510 - Managing Conflict
Contact employerhub@lmc.ac.uk for dates
Managing conflict takes resilience. It requires the ability to evaluate complex information, make evidence based judgements and act professionally within the bounds of organisational and legal frameworks. This unit is designed to equip the learner with stratergies to manage conflict with confidence, find creative solutions and make difficult decisions.
Unit 507- Principles of Delivering Coaching and Mentoring
Contact employerhub@lmc.ac.uk for dates
Coaching and mentoring are proven techniques used to enhance the skills, knowledge, talents and potentials of individuals as part of an organisational learning and development strategy. This unit explores the principles and practices of coaching and mentoring, and the impact these techniques can have in the development of a high-performance culture.
Unit 501 - Principles of Management and Leadership in an Organisational Context
Contact employerhub@lmc.ac.uk for dates
Managing the performance of staff is essential to the smooth running of an organisation. This unit evaluates the reasons for managing performance and the approaches that can be used. It explores methods of rewarding the performance of individuals who exceed expectations, and analyses ways of managing under performance in a professional and supportive manner. This unit focuses on the way performance management, when used effectively, is able to impact on individual and organisational achievement.
Unit 504 - Managing Performance
Contact employerhub@lmc.ac.uk for dates
Managing the performance of staff is essential to the smooth running of an organisation. This unit evaluates the reasons for managing performance and the approaches that can be used. It explores methods of rewarding the performance of individuals who exceed expectations, and analyses ways of managing under performance in a professional and supportive manner. This unit focuses on the way performance management, when used effectively, is able to impact on individual and organisational achievement.
Unit 514 - Managing Change
Contact employerhub@lmc.ac.uk for dates
Change is inevitable if an organisation is to maintain competitiveness and currency of practice. Managers are constantly asked to implement change to respond to commercial pressures, legal organisational requirements, efficiencies or improvements. Success often depends on the support given by managers to staff. The aim of this unit is to enable managers to lead people positively through change. This is achieved by implementing plans which identify ways to make change successful, and gaining the support and trust of individuals and teams.
Unit 513 - Managing Projects to Achieve Results
Contact employerhub@lmc.ac.uk for dates
The ability to manage projects is a vital skill for all managers. This unit focuses on the knowledge and skills required to manage projects successfully and overcome problems and challenges. It requires the learner to evaluate the methods and tools for planning tasks and activities, as well as knowing how to implement and manage project activities, build stake holder relationships, manage resources and risk, monitor progress and report on outcomes.
Unit 525 - Using Reflective Practice to Inform Personal and Professional Development
Contact employerhub@lmc.ac.uk for dates
Reflective practice is an esential management tool which supports the development of knowledge, skills and behaviours in the workplace. By consciously analyising own performance, decision making, leadeship and management skills (in different situational contexts); opportunities for on-going development can be identified. The aim of the unit is to equip learners with an understanding of the value of reflective practice, and how reflection can be used as the basis of a meaningful personal and professional development.
For further information
For more information or to register interest, please contact
employerhub@lmc.ac.uk | 01524 521511
Career Development
Time Management
Contact employerhub@lmc.ac.uk for dates
Employer Hub, Lancaster & Morecambe College
Do you spend your working day being busy from the minute you arrive at work until the time you leave but achieve very little? You will learn an array of tools and techniques to help you work smarter not harder and control events rather than be controlled by them.
Thinking Strategically
Contact employerhub@lmc.ac.uk for dates
Lancaster & Morecambe College
This session will be an interactive session for those who are interested in or want to develop their knowledge of or increase their ability to think strategically.
Learning objectives:
In this session we will explore:
- How to develop and improve A strategic mindset - how do we step out of the everyday details and ‘doing’, to look at the situation from above, giving an objective perspective through a bird’s eye view.
- How to apply and understand strategic models so they can guide but not lead you, including undertaking a SWOT and PESTLE analysis.
- How to build up knowledge of the business and the world it operates in, trends and landscape, creating an awareness and understanding what the challenges and opportunities are that impacts the business now and, in the future.
- What is strategic thinking blind spots and how to navigate these
Emotional Intelligence in the Work Place
Contact employerhub@lmc.ac.uk for dates
Employer Hub, Lancaster & Morecambe College
Research has identified having high levels of emotional intelligence (EI) is a greater indicator of personal success than having high level of intelligence Quotient (IQ). In the workplace having managers with high levels of EI leads to more open and motivated team working.
The course will provide an overview of the 4 components of the Emotional Intelligence model; Emotional Self Awareness, Self-Management, Social Awareness and Social Skills and explore how each component relates to activities in the workplace.
Encouraging Gen Z to Thrive in the Workplace
Contact employerhub@lmc.ac.uk for dates
Employer Hub, Lancaster & Morecambe College
In 2025 Gen Z (those born roughly between 1997 – 2015) represent 27% of the UK workforce and this will only increase as they complete their education and commence work. Yet despite the number of Gen Z in the workplace, they seem to be the least understood of the generations currently working, especially by those who manage them.
This workshop has two distinct aims to first understand what has influenced young people in the UK and their attitude to work and secondly, and more importantly, to highlight and discuss what practical actions can you introduce that will help and encourage them to thrive at work.
Specific objectives
- Define Generation Z and how they are different from previous generations
- Identify what has influenced Gen Z (12-27 years old)
- Identify what impact this has had on their view of the world
- Explore how this impacts their ability to integrate into the world of work
- Discuss potential strategies to support Generation Z to integrate into the workplace
Recruitment Skills
Contact employerhub@lmc.ac.uk for dates
Employer Hub, Lancaster & Morecambe College
Making the wrong choice when recruiting new employees can, at minimum, cause frustration and at worst have disastrous consequences for an organisation. This course is designed to prepare you to deliver interviews that really get behind the candidate’s responses, to identify their true skills set and likely behaviours in the workplace.
Team Building
Contact employerhub@lmc.ac.uk for dates
Employer Hub, Lancaster & Morecambe College
This interactive fun session focuses will provide and introduction to team dynamics, collaboration, and performance, helping to equip participants with the knowledge and skills to build and sustain highperforming teams. Through practical exercises and discussions, participants will explore key principles of effective teamwork and strategies to enhance team cohesion.
Learning Objectives
By the end of the session, participants will:
- Understand the key elements of successful teams, including trust, communication, and shared goals.
- Explore different team roles, strengths, and working styles.
- Identify common team challenges and strategies for overcoming them.
- Develop practical skills to enhance collaboration and problem-solving.
- Motivation and Team dynamics.
Organisational Psychology
Contact employerhub@lmc.ac.uk for dates
Employer Hub, Lancaster & Morecambe College
This interactive session introduces key principles of Organisational Psychology, focusing on how psychological theories and research can enhance workplace performance, employee well-being, and organisational effectiveness.
Learning Objectives:
By the end of the session, participants will:
- Understand the core concepts of Organisational Psychology and its relevance in the workplace.
- Explore psychological theories related to motivation, leadership, and team dynamics.
- Examine the impact of workplace culture, job design, and change management on employee performance and satisfaction.
- Discuss practical strategies for improving organisational effectiveness and employee wellbeing
System Thinking
Contact employerhub@lmc.ac.uk for dates
Employer Hub, Lancaster & Morecambe College
This session introduces System Thinking, a holistic approach to understanding complex problems by examining relationships, patterns, and interdependencies within organisations and wider systems. When it comes to managing organisations, many find systems thinking an effective approach, as it sees how different complex entities interact and influence each other and make up the whole system. People who are systems thinkers see “the big picture”, and that is what they focus on to maximise
performance within the organisation.
Learning Objectives:
By the end of the session, participants will:
- Understand the core principles of Systems Thinking and its application in problem-solving.
- Explore key concepts such as feedback loops, interconnectivity, and emergence.
- Learn how to identify and analyse systemic challenges in organisations.
- Apply practical tools and frameworks to improve decision-making and organisational effectiveness.
Leadership & Organisational Culture
Contact employerhub@lmc.ac.uk for dates
Employer Hub, Lancaster & Morecambe College
Culture is critical to all element that provides the foundation for a successfully functioning organisation. There is a famous saying that truly encapsulates the importance of culture "Culture Eats Strategy for Breakfast"( P Drucker). If you would like to lean more about this fascinating subject then this introductory session may be of interest to you.
In the session we will explore the following :
- Why Culture is often overlooked by employers, despite it being the cornerstone of setting the environments we work in.
- How Culture supports a teams motivation ensuring all are working towards the same ethos and principles.
- How Culture engages employees to work harder, stay longer and develop as individuals.
- How Culture contributes to the identify and values of your company.
- How at a time of economic uncertainty, it's possibly never been more important to cultivate Culture that supports a winning mindset in your workplace.
- Culture and Climate and how these can be influenced to provide psychology safety.
Train the Trainer
Contact employerhub@lmc.ac.uk for dates
Employer Hub, Lancaster & Morecambe College
The 2-day Train the Trainer Course provides learners with a really ‘hands-on’ experience of how to train practically in the work place. The initial morning will focus on how people learn and how that translates into steps of an effective training session. The afternoon and following day will provide the learners with the opportunities to practice these skills a minimum of twice and also learn different training techniques to make their training more interactive.
Appraisal Skills
Contact employerhub@lmc.ac.uk for dates
Employer Hub, Lancaster & Morecambe College
An appraisal conducted positively will gain the commitment and energy of the employee to move forward with the organisation, delivered badly will demotivate and disengage the most committed staff member.
This practical course will enable managers of teams to prepare and deliver an effective appraisal interview and provide the skills of giving and receiving feedback, including how to handle difficult conversations.
Supporting and Engaging a Multi-generational Workforce
Contact employerhub@lmc.ac.uk for dates
Employer Hub, Lancaster & Morecambe College
Supporting and engaging your workforce is a crucial element in delivering great organisational success
When that workforce spans 4 generations simultaneously (Generation Z, Millennials, Generation X and Baby Boomers) each with their own cultural identity and stereotypes. We will look at the theories behind the misunderstanding and frustration that can develop, resulting in potentially poor or mediocre performance.
The aim of this workshop is to demystify the cultural norms of each generation. Identifying why each generation behave in certain way and explore the circumstances that have created that behaviour i.e. the world events, economic conditions, trends, and cultural norms of each era.
With greater understanding of what drives behaviour, the workshop will then explore practical ways in which to engage with each generation and encourage multi-generational collaboration.
Improving Employee Engagement in the Workplace
Contact employerhub@lmc.ac.uk for dates
Employer Hub, Lancaster & Morecambe College
Research carried out by Gallup over a 50-year period has identified the real benefits of ensuring your employees are engaged, these include, 23% increase in profitability, 18% reduction in labour turnover and 10% increase in customer loyalty. The objectives of this course are to provide the tools to understand and measure employee engagement and then explore the drivers of employee engagement and how to introduce and/or improve their impact within your organisation.
Communication Skills
Contact employerhub@lmc.ac.uk for dates
Employer Hub, Lancaster & Morecambe College
The course explores what elements prevent teams from communicating effectively and delivering results, using the 5 ‘Dysfunctions of a Team’ model and providing practical solutions to improve the communication.
Having considered team dynamics in communication the course then focuses on individual communication styles and how they impact our ability to influence and persuade. You will identify your own style and practice using other styles.
Employee Relations – Handling Grievances & Disciplinaries
Contact employerhub@lmc.ac.uk for dates
Employer Hub, Lancaster & Morecambe College
Employee relations is the management of employees who are not working within the terms of their employment, whether that is due to capability or poor behaviour.
The course will explain the disciplinary process and potential legal pitfalls and work through a number of case studies to provide confidence in handling disciplinary situations in the workplace.
Growth Mindset
Contact employerhub@lmc.ac.uk for dates
Employer Hub, Lancaster & Morecambe College
Leaders who believe their talents can be developed – through learning, practice, and hard work – have a growth mindset. Those with a growth mindset continuously learn throughout their careers to stay current with the best practices and trends in their industry. They adapt to the changing dynamics of the contemporary workplace, identify opportunities for personal growth, and, most importantly, apply their new knowledge and skills to support the development of their team.
Motivation Skills: How to get the Best from Your Team
Contact employerhub@lmc.ac.uk for dates
Employer Hub, Lancaster & Morecambe College
Teams who are motivated and engaged in their organisation are more productive, take less sick leave and stay longer.
In this course you will explore the theories of motivation and then identify motivation factors on 3 levels for yourself, for each of your team members and for the team as a whole. Once identified you will explore practical activities to undertake to improve motivation and engagement in your team.
Developing Productive Teams
Contact employerhub@lmc.ac.uk for dates
Employer Hub, Lancaster & Morecambe College
We have all worked for teams that on paper should be brilliant, but for whatever reason never really deliver their full potential. The aim of the 1-day course is to consider what elements make a truly effective team and then to identify and explore ways in which these elements can be encouraged within your own teams. The elements include areas such as team trust, accountability and fear of conflict and inattention to results.
Application of Leadership & Management Theories
Contact employerhub@lmc.ac.uk for dates
Employer Hub, Lancaster & Morecambe College
This course will cover past and current theories to help you navigate the complex landscape of leadership and management. The course will support you to build your knowledge and understanding and offer you an opportunity to learn more about the key theories used in business. The aim is to enhance your confidence and understanding of the characteristics and behaviours you can adopt when applying theory to practice.
For further information
For more information or to register interest, please contact
employerhub@lmc.ac.uk | 01524 521223
HR Skills Development Workshops
Empower Your Managers. Strengthen Your Organisation.
Join our series of practical, engaging workshops designed to equip managers with essential HR knowledge and people management skills. Perfect for new and experienced leaders alike!
Appraisal Skills
Contact employerhub@lmc.ac.uk for dates
17 April 2026, 10am – 1pm
Deliver meaningful appraisals that motivate and engage your team. You’ll learn:
- How to prepare and structure appraisals
- Giving and receiving feedback
- Handling difficult conversations
- Appraisal methods and best practices
Equality, Diversity & Inclusion (EDI)
Contact employerhub@lmc.ac.uk for dates
15 May 2026,10am - 1pm
Create a respectful, inclusive workplace culture. You’ll learn:
- Equality Act 2010 and reasonable adjustments
- Types of harassment and legal responsibilities
- Building a positive workplace culture
Disciplinaries & Grievances (D&G)
Contact employerhub@lmc.ac.uk for dates
12 June 2026, 10am – 1pm
Handle sensitive issues with confidence andfairness. You’ll learn:
- ACAS Code of Conduct
- Why grievances arise and how to manage them
- Conducting fair disciplinary procedures
- Risks of mishandling D&G processes
Introduction to HR
Contact employerhub@lmc.ac.uk for dates
Gain a clear understanding of the employee lifecycle and the role HR plays in supporting both business objectives and employee wellbeing. You’ll learn:
- The employee lifecycle and its impact
- HR’s role in business success
- Manager responsibilities in people management
Recruitment Skills
Make confident hiring decisions with proven techniques for interviewing and selection. You’ll learn:
- Recruitment fundamentals and interview preparation
- WASP model and competency-based interviewing
- Importance of job descriptions and documentation
Onboarding & Probations
Support new employees effectively during their most critical period. You’ll learn:
- HR and manager roles in onboarding
- Conducting effective inductions and probation reviews
- Risks and consequences of poor onboarding
For more information or to register interest, please contact
employerhub@lmc.ac.uk | 01524 521223
Bookkeeping Courses
We are pleased to announce that we have secured funding from the UK Shared Prosperity Fund (UKSPF) which is part of the new government Levelling Up Project. As a college we will be supporting local businesses, entrepreneurs, volunteers and our local community with training and development in line with the local skills demand. We will also be supporting businesses with decarbonation and promoting awareness of sustainable practices.
Introduction to Bookkeeping Part 1
Contact employerhub@lmc.ac.uk for dates
The course consists of the following units:
- The accounting process and flow of information from book of prime entry like sales day book/purchase day book/cash book, to ledgers, to financial statements (profit & loss and balance sheet)
- Why we need these financial statements - classification of elements: assets, liabilities, income, expense, capital – double effect
- Essential accounting documents - invoices/purchase orders/credit notes/remittance advice/statement of accounts
Introduction to Bookkeeping Part 2
Contact employerhub@lmc.ac.uk for dates
The course consists of the following unit:
- The tax implications and filing obligations for the most common business structures and how to ensure your business is tax efficient
- Allowable and disallowable expenses
- How to use your bookkeeping records to make decisions about your business
Introduction to Bookkeeping Part 3
Contact employerhub@lmc.ac.uk for dates
The course consists of the following units:
- How to ACCURATELY enter all transactions in an accounting software
- How to carry out some basic accounting reconciliation (bank reconciliation)
For further information
For more information or to register interest, please contact
employerhub@lmc.ac.uk | 01524 521223
Customer Relationship Training
How to develop Customer Relations in Hospitality#
Contact employerhub@lmc.ac.uk for dates
How to develop Customer Relations in Retail
Contact employerhub@lmc.ac.uk for dates
Customer Relations are so much more than the products customers require, whether that is a pair of shoes, a new car or a tin of beans, it is about making people feel special. Those businesses that do this well have happier customers, less complaints and most importantly repeat business.
These 1-day courses explores the opportunities and skills to enable you to make your customers feel special. They are about understanding how we communicate and understanding sometimes why it goes wrong. It provides models to follow when someone complains, techniques to use to encourage sales and explores how different cultures have different social norms.
Course content:
- Objectives
- Understanding communication
What is communication
The communication model - Demonstrate ways to build customer rapport
Body language
Question technique (be interested, not interesting)
Reading customer needs - Identify the ‘moments of truth’ you have with the customer to create a positive impression
- Telephone skills
- How to handle a complaint effectively
- Encouraging sales
Know your product
Identifying customer needs
How to conduct a showround - Understanding different cultures
How do different cultures like to be addressed
What are their social norms - Takeaways from the day
For further information
For more information or to register interest, please contact
employerhub@lmc.ac.uk | 01524 521223
Aspiring Leaders Programme
If you aspire to attain a leadership position in the future, the best way to prepare yourself is to demonstrate key leadership characteristics. Whether you’re a leader in an official capacity, or a team member who seeks greater responsibility, adopting, practicing, and applying the aspiring leader’s principles will support you to develop the key characteristics and traits to achieve personal and professional objectives.
The sessions will explore the following key themes and will be delivered in a collaborative, experiential format. This will support you to explore issues you may encounter and identify possible solutions to move forward.
Time Management
Contact employerhub@lmc.ac.uk for dates
Do you spend your working day being busy from the minute you arrive at work until the time you leave but achieve very little? You will learn an array of tools and techniques to help you work smarter not harder and control events rather than be controlled by them.
Application of Leadership & Management Theories
Contact employerhub@lmc.ac.uk for dates
In this session we will take a whistle stop tour of past and current theories to help you to navigate the complex landscape of leadership and management. The sessions will support you to build your knowledge and understanding and offer you an opportunity to learn more about the key theories used in business. The sessions will aim to enhance your confidence and understanding of the characteristics and behaviours you can adopt when applying theory to practice.
Growth Mindset
Contact employerhub@lmc.ac.uk for dates
Leaders who believe their talents can be developed – through learning, practice, and hard work – have a growth mindset. Those with a growth mindset continuously learn throughout their careers to stay current with the best practices and trends in their industry. They adapt to the changing dynamics of the contemporary workplace, identify opportunities for personal growth, and, most importantly, apply their new knowledge and skills to support the development of their team.
Communication and Influence
Contact employerhub@lmc.ac.uk for dates
To truly motivate others to accomplish great things, you’ll need to be able to share your ideas persuasively and ensure your messages are received as intended. Effective communication is at the root of the ability of a leader to engage, align, inspire, and move people to act.
Emotional Intelligence
Contact employerhub@lmc.ac.uk for dates
Our ability to understand and regulate our feelings is what psychologists often call “emotional intelligence” Leaders who have a high level of emotional intelligence enjoy a variety of benefits, including a heightened sense of self-awareness, an exceptional ability to understand others, a broad and diverse social network, greater motivation, and a higher income.
Self-Awareness
Contact employerhub@lmc.ac.uk for dates
The way we perceive ourselves can be much different than the way our colleagues perceive us due to unconscious bias. The best leaders exercise self-awareness by consistently asking questions about their performance and welcoming constructive feedback. You’ll also receive a guide to create a practical and sustainable leadership development plan.
For further information
For more information or to register interest, please contact
employerhub@lmc.ac.uk | 01524 521223
Business Start-up Support Sessions
Are you a budding entrepreneur or do have a business start-up idea, but not sure of the next step?
We are offering with the support of the UK Shared Prosperity fund, a number of short 1-day courses to support business start-ups and entrepreneurs.
Contact employerhub@lmc.ac.uk for dates
Employer Hub at Lancaster & Morecambe College
This half-day session will look at both personal and business SWOT and TOWS analysis and you will be guided through this process by our expert Tutor and entrepreneur Keith Robertson.
For further information
For more information or to register interest, please contact
employerhub@lmc.ac.uk | 01524 521223
