This NCFE certificate in Retail Operations develops your understanding of retail operations and improves your practical skills such as handling customer payments and controlling stock. It will expand your knowledge of customer service, sales techniques and the importance of team work in a retail business.
This course is designed for adult learners studying part time as a hobby or to support a change in their career.
This course has been created by industry experts to help learners develop their skills and knowledge within the retail industry.
The course is split into eight manageable units covering topics such as:
• Understanding customer service in the retail sector
• How teamwork contributes to the effectiveness of a retail business
• Dealing with customer queries and complaints
• Understanding the control, receipt and storage of stock
Studying distance learning means learners can choose when and where they study. Learners will get all the support they need throughout their course. They can complete the course via paper based or online assessments.
On completion of this course you will recieve a national recognised qualificiation, a LEvel 2 certificate in Underdstanding Retail Operations.
I enjoy helping young people achieve their GCSE English, a key qualification which will open doors for them in the future.
The best thing about our courses is that the teaching team have excellent industry experience with up-to-date equipment and materials. We are also very focused on all of our students achieving and being successful in their chosen careers.
Studying on the business course at LMC will open up numerous doors for your future, so if you can see business as a key part of your future and are prepared to seize every opportunity, our course will be the most amazing thing you ever sign up for.
I really enjoy passing on my joinery experiences and skills to the students, as well watching them develop into good citizens.
I enjoy sharing my knowledge and experience of animals with students and seeing a learners journey as they make progress.
Come and join us here as LMC! You’ll gain new skills, use industry standard equipment, be taught by a dedicated team of specialists who are passionate about educating you to a higher skills level, so that you can gain an Apprenticeship or full time employment.