An apprenticeship in a genuine job, with training, meaning apprentices learn and gain skills and professional competencies in their chosen career, whilst receiving a wage.
Apprenticeships are suitable for well-motivated people who are focussed and know which career path they want to follow. They offer high quality work-based training as an alternative to full time study.
This programme is aimed at people who are employed, or are seeking employment. You will need to be 16 years of age or over. Apprenticeships are available at level 2 and level 3.
An apprenticeship is a genuine job, with training. Apprentices will learn and gain professional competencies in their chosen career, whilst receiving a wage. Apprenticeships are suitable for well-motivated people who are focused and know which career they want to follow. All apprenticeships offer high quality work-based training as an alternative to full time education. From April 2020, the apprenticeship minimum wage is £4.15 per hour. For further information on salaries, visit gov.uk/national-minimum-wage-rates.
We expect most Apprentices on the level 2 programme to complete in 12 months, depending upon your skills, qualifications and how quickly you progress.
4 GCSEs at grade D/3 or higher including Maths or English OR a Level 1 related qualification PLUS grade D/3 or higher in Maths or English.
• Employment should be for a minimum of 30 hours per week, with training in the workplace
• Assessor visits in the workplace every 3 – 4 weeks
• Level 2 Diploma in Customer Service
• Employment Rights and Responsibilities
• Functional skills in level 1 and 2 in English and maths.
The Apprenticeship covers a variety of units to show practical performance and knowledge. These include;
• Deliver customer service • Understand customer service
• Principles of customer service • Understand employer organisations
• Managing personal programme development
This course is continuously assessed in the workplace using a range of methods including portfolio building, on the job assessment, presentations and some exams.
Once you have gained employment you could start this programme at any time of the year.
On completion of this course you will receive Level 2 Apprenticeship in Customer Service.
• Complete an Apprenticeship Application Form and return to: The Admissions Officer, Lancaster & Morecambe College, Morecambe Road, Lancaster, LA1 2TY.
• If you are already employed then contact The Apprenticeship Team on 01524 521385
I enjoy helping young people achieve their GCSE English, a key qualification which will open doors for them in the future.
I really enjoy passing on my joinery experiences and skills to the students, as well watching them develop into good citizens.
I teach a subject that I am passionate about and transfer my knowledge and skills to our students. I also work with an amazing team, every day is different and a unique challenge - the job is never boring!
I enjoy sharing my knowledge and experience of animals with students and seeing a learners journey as they make progress.
Studying on the business course at LMC will open up numerous doors for your future, so if you can see business as a key part of your future and are prepared to seize every opportunity, our course will be the most amazing thing you ever sign up for.
Come and join us here as LMC! You’ll gain new skills, use industry standard equipment, be taught by a dedicated team of specialists who are passionate about educating you to a higher skills level, so that you can gain an Apprenticeship or full time employment.