Industry specific apprenticeships are a great way to learn new skills and knowledge, achieve a recognised qualification and earn a wage. Customer service is the corner stone of every successful business, and courses at LMC will help you identify, improve and introduce these skills successfully.

My role is to work alongside the tutors and students to ensure the work placements are secured, completed and recorded in line with procedural requirements. This is a simple description, as there is a lot of work behind the scenes to ensure this happens! I see good communication, administration, attention to detail and patience as key attributes of the role.

I enjoy being part of the team and thinking of new ways to support local businesses in realising their potential. Watching learners transition from a one-day course to gaining qualifications motivates me to continue teaching at LMC.

My favourite part of my job is helping people achieve their GCSE English, a key qualification which will open doors for them in the future.

My favourite aspect of my role is seeing learners who struggle to believe in themselves when they first begin their journey at LMC, but eventually realise that they are very capable. It is a lightbulb moment when they realise they can be or do anything they want to. Learners walk through our gates unsure of themselves and sometimes struggle to believe in their abilities, but by the end of their journey they walk out of LMC confident and ready to take on the world.

It’s really difficult to state just one thing I love about working at Lancaster & Morecambe College because there are so many! I really wanted to work here because the college has a fantastic reputation. I love introducing new ways of working and keeping up with relevant trends to improve the course, and I really enjoy the supportive environment that we create for our students.